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Why
A Privacy Policy?
NetworkSolutions respects your individual privacy. This Privacy Policy
('Policy') embodies our commitment to its protection through adherence
to fair electronic information practices. This Policy puts you,
the individual, in control of how your personal information is
processed after you become our customer. You have our promise
that we will not electronically process your personal information
in any way that is incompatible with this Policy.
If you have questions or concerns regarding this statement, you
should contact us at privacy@networksolutions.com.
This Privacy Policy protects your privacy by:
Informing you about:
- The types of personal information
NetworkSolutions collects about you through its www.netsolwebsites.com Web
site;
- How it collects that information;
- The general purposes for
which it collects such information;
- The types of organizations
to which it discloses the information;
- The choices and means by
which individuals may limit its use and disclosure.
Empowering
you to choose:
- Whether and how certain personal
information you provide is used (where such use is unrelated
to the uses for which you originally disclosed it); and
- Whether and the manner in
which a third party uses certain personal information you provide
(where such use is unrelated to the uses for which you originally
disclosed it).
Assuring
you that NetworkSolutions:
- Takes reasonable precautions
to protect personal information from loss, misuse, unauthorized
access, disclosure, alteration or destruction;
- Implements reasonable policies
and procedures to ensure that personal information is kept only
for the purposes for which it has been gathered;
- Uses reasonable measures
to ensure that we have accurately and completely recorded the
personal information you have provided; and
- Provides you reasonable access
to your personal information as well as procedures for correcting
or modifying that information where appropriate.
Ensuring
accountability
to individuals who believe that NetworkSolutions has not complied with
these privacy principles.
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Getting
to Know Our Customers
NetworkSolutions is in the business of putting people in touch with other
people. That requires more than simply offering innovative technical
services. It also requires that we understand you, our customer,
and your needs. Indeed, we are the Internet's leading domain name
registrar because we have taken the time to get acquainted with
each one of our many customers.
We get to know you primarily through the information you provide
to us when signing up for, or using, one or more of our services.
The information you provide ranges from basic contact information,
to payment information, to the technical coordinates of your host
servers. All of the information we request from you when purchasing
our services is obligatory unless otherwise noted on the relevant
form. When you purchase our services, you agree to provide and
maintain accurate, complete and updated information for the term
of your services agreement with us.
After you have signed up for our services, we may be in communication
with you about your account, technical questions you may have
about services provided by us, or any other matter relating to
those services. Those communications are essential to our relationship
with you and to our ability to provide you with quality services
that are responsive to your needs. At the same time, those communications
give us helpful insights about you, your preferences and the ways
in which we might improve our services. We therefore may maintain
this information for future use.
For operational and quality assurance purposes, we take note of
whether and how you use the information and services that we provide,
such as by recording site traffic patterns and by maintaining
log files of users' access to site files.
The information we receive from or about you is stored on systems
designed to prevent the loss, misuse, unauthorized access, disclosure,
alteration or destruction of that information. We also encrypt
your transmission of sensitive information to us (e.g., credit
card numbers, account passwords) in the interest of heightened
privacy protection and information integrity.
Pursuant to arrangements with the United States government and
the Internet Corporation for Assigned Names and Numbers ('ICANN'),
we compile and maintain a publicly accessible registration database
that includes basic information about each domain name registered
with us, including the names, telephone numbers and e-mail addresses
of individuals designated as points of contact for a given domain
name. Whether or not applicable domain name registration fees
have been paid is also publicly accessible. With the gradual continued
privatization of the Domain Name System, and consistent with the
rules or policies applicable to that system, or to comply with
any changes in law or regulation, we may, if appropriate, take
steps to restrict the accessibility and amount of personally identifying
information available in the registration database. If you purchase
domain name registration services from us, the information you
provide to us in connection with that purchase will also be subject
to the Privacy Policy located on our www.networksolutions.com web site.
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Information
Corrections or Changes
You have the ability to correct or change certain information
in our records, such as your address and contact information.
The process for changing your information begins at www.netsolwebsites.com.
You may change this information at any time and as often as necessary.
If you need assistance or have questions about correcting information,
you can contact us via e-mail at customerservice@networksolutions.com.
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How
We Put Information to Good Use
We use information about you for purposes of monitoring and improving
our internal operations, as well as to ensure we:
(i) bill you properly, (ii) administer your account in accordance
with your agreements with us, and (iii) properly perform the services
you have requested.
We also use the information we collect to monitor and improve
our internal operations, as well as to improve the experience
of users in our network of sites. For example, we may correlate
Web site traffic information with data about individual users.
This data helps us to determine how much our customers use parts
of the site, allowing us to enhance it to fit the needs of as
many of our customers as possible. We may also break down overall
usage statistics according to customers' domain names, browser
types, and MIME types by reading this information from the browser
string (information contained in every user's browser).
Another example of our use of information to enhance the experience
of users in our network of sites is our reliance on cookie files.
We use cookie files to make it easier for users to access our
site or services. A cookie file is a small data file that certain
Web sites write to your hard drive when you visit them. A cookie
file can contain information such as a user ID that the site uses
to track the pages you have visited. However, the only personal
information a cookie can contain is information you supply yourself.
A cookie cannot read data off your hard disk or read cookie files
created by other sites. We use cookies to track user traffic patterns
(as described above) when you register for NetworkSolutions services.
When you register, we may use a cookie to store a unique, random
user ID. We use this ID to identify you anonymously in our database
and to track the pages you visit on our site.
If you have set your browser to warn you before accepting cookies,
you will receive the warning message with each cookie. You may
refuse cookies by turning them off in your browser; however, some
of our sites may require a cookie for access.
Finally, we use the information we collect to direct important
notices and information affecting your account or services, as
well as to provide general information that may be of interest
to you, including newsletters, surveys, contest and sweepstake
announcements, and information about our service or product offerings
or the offerings of our business affiliates. You may opt-out of
receiving information from us simply by notifying us of your desire
in accordance with the opt-out instructions contained in any information
message you receive from us. Note, however, that in order to fulfill
our service obligations to you, we must continue sending you notices
and other important information affecting your account or services.
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With
Whom We May Share Information
When you register or reserve a domain name through us, our registrar
unit must disclose your domain name and its associated Internet
Protocol ("IP") numbers to the appropriate registry
in order to make your chosen domain name a functional address
on the Internet. We are the registry for all second-level domain
names in the .com, .org, .net and .edu top level domains ("TLDs").
Our registry unit discloses each registered domain name and its
associated IP numbers ("TLD zone files") to TLD server
administrators so that the domain name is capable of functioning
as an address on the Internet. Consistent with the current rules
and policies for the Domain Name System, our registry unit also
discloses the TLD zone files to other interested persons, provided
those persons agree, among other things, not to use the TLD zone
files for improper purposes, including the transmission of unsolicited
commercial e-mail.
We may share certain information about you with those of our vendors
who are responsible for handling your account or performing other
services that you require. For example, when you choose our Dot
Com mail services for your domain name, we provide our e-mail
services contractor with your e-mail address and password so that
it may deliver your services properly. Although we may share sensitive
financial information (i.e., credit card numbers, banking information),
security information (e.g., account passwords) and personal communications
(e.g., personal e-mail messages or message board postings) with
such vendors where necessary and appropriate, we will not share
such information with other third parties, except in response
to formal requests (e.g., subpoena or court order) made in connection
with litigation or arbitration proceedings directly relating to
a domain name registration or other services we provide.
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How
Do I Get My Name Removed from Bulk Access
As noted above, our domain name registrar unit currently makes
certain information about you available to the general public
via our domain name registration database look-up and directory
services. These services give users access to such data on a query-by-query
basis. Pursuant to our arrangements with the United States government and ICANN, qualified
persons may also access such data on a bulk basis provided they
agree, among other things, not to use the data to enable or otherwise
support the transmission of mass unsolicited commercial advertising
or solicitations via e-mail; or (ii) sell or redistribute the
data to third parties. If you do not want your personal information
disclosed on a bulk basis, you may send us an e-mail at privacy@networksolutions.com.
Include the words 'remove bulk access' in the subject line of
the e-mail and all the domain names for which you are the registrant
in the body of the e-mail.
Additionally, we may share the information stored on that database,
as well as other information that is not of a sensitive nature,
with carefully selected business partners, including those who
offer services that complement those provided by us or which may
otherwise be of interest to you. If you do not want us to share
information about you with our business partners, you may send
us an e-mail at privacy@networksolutions.com.
Include the words "remove domain" in the subject line
of the e-mail and all the domain names for which you are the registrant
in the body of the e-mail. Please note, however, that, consistent
with the current rules and policies for the Domain Name System,
information about you must remain available in the publicly accessible
registration database.
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Our
Accountability to You
By purchasing our services, you obtain the protections of, and
consent to the data processing practices described in, this Privacy
Policy. When you purchase our services, you also represent to
us that you have provided notice to, and obtained consent from,
any third party individuals whose personal data you supply to
us with regard to: (i) the purposes for which such third party's
personal data have been collected, (ii) the intended recipients
or categories of recipients of the third party's personal data,
(iii) which of the third party's data are obligatory and which
data, if any, are voluntary, and (iv) how the third party can
access and, if necessary, rectify the data held about them.
In addition to the privacy protections that we provide, our employees,
agents and business partners are independently responsible for
ensuring compliance with this Privacy Policy, as described below.
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Employee
Accountability
Only those NetworkSolutions employees that have a legitimate business
purpose for accessing and handling personal information obtained
by us are given authorization to do so. The unauthorized access
or use of such information by a NetworkSolutions employee is prohibited
and constitutes grounds for disciplinary action.
Additionally, our information management systems are configured
in such a way as to block or inhibit employees from accessing
information that they have no authority to access.
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The
Accountability of NetworkSolutions's Agents and Business Partners
Our trusted vendors and business partners are responsible for
processing or handling some of the information that we receive.
These vendors and business partners are not authorized to use
such information for purposes beyond those specified by us and
are required to preserve the confidentiality with which we treat
such information.
If you feel that NetworkSolutions, or any of our agents, representatives
or employees, is violating this Privacy Policy, please contact
us via e-mail at privacy@networksolutions.com,
by telephone at (703) 668-4600, or by postal mail at:
NetworkSolutions
Attention: General Counsel
13200 Verisign way
Herndon, VA 20171
(703) 668-4600
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Notification
of Changes
We will post any changes to this Privacy Policy 30 days before
their effective date so you will always know what information
we collect, how we use it, and under what circumstances, if any,
we disclose it. You are responsible for periodically checking
our web site for changes to this Privacy Policy. You may opt-out
of any posted change to our collection, use or disclosure of your
personal information by sending an e-mail to privacy@networksolutions.com.
If you have any questions regarding this Privacy Policy, please
contact privacy@networksolutions.com.
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